Frequently Asked Questions
Everything you need to know about shopping with CEN Electronics.
What is the standard shipping time for my order?
We offer express shipping on all electronics. Orders are typically processed within 24 hours and delivered within 3-5 business days depending on your location.
Do your products come with a warranty?
Yes, all devices purchased from CEN include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for opened electronics?
You can return items within 30 days of delivery. Please ensure the device is in its original packaging with all accessories included for a full refund.
Are the electronics sold on CEN authentic and brand new?
Absolutely. We only source directly from authorized distributors to ensure every product is 100% authentic, brand new, and factory-sealed.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your shipment in real-time.